Privacy Policy

Your privacy matters.

How we collect, use, and protect your information.

Last Updated: July 2026

Introduction

Flora Distro ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

Personal Information
Name and contact information (email, phone, address)
Billing and shipping addresses
Payment information (processed securely)
Age verification information
Order history and preferences
Automatically Collected
IP address and device information
Browser type and version
Pages visited and time spent
Referring website addresses
Cookies and tracking technologies

How We Use Your Information

Process Orders
Fulfill purchases, process payments, and arrange delivery
Verify Age
Ensure compliance with legal age requirements (21+)
Customer Support
Respond to inquiries and resolve issues
Marketing
Send promotional content (with your consent)
Improve Services
Analyze usage patterns and enhance experience
Legal Compliance
Meet legal and regulatory obligations

Data Security

We implement industry-standard security measures to protect your personal information.

SSL/TLS encryption for data transmission
Secure payment processing through PCI-compliant providers
Regular security audits and updates
Limited access to personal information

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience.

Remember your preferences and settings
Keep items in your shopping cart
Understand how you use our website
Deliver relevant advertising

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Mobile & SMS Communications

If you provide us with your mobile phone number, we may send you text messages (SMS) related to your orders and account, including order confirmations, shipping and delivery updates, pickup notifications, account alerts, and customer-care messages.

Consent to receive text messages is not a condition of any purchase. Message frequency varies. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message we send. For assistance, reply HELP or contact us at [email protected].

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

For full program details, see the SMS Terms section of our Terms of Service at floradistro.com/terms.

Your Privacy Rights

Depending on your location, you may have the following rights:

Access
Request a copy of your personal information
Correction
Request corrections to inaccurate information
Deletion
Request deletion of your personal information
Opt-Out
Unsubscribe from marketing communications

To exercise these rights, contact us through our contact page.

Questions about privacy?

We're here to help.

Contact Us